September 7, 2014
We've made an important change to how you setup and send test messages with Messenger, which should save you a lot of time as well give you greater control over the personalisations that appear in the test message when it arrives with your clients.
Previously, although you could enter a list of addresses to send a test too, you had no choice over the data used. This meant you might send a test to [email protected] but the email would start 'Dear John'. It was possible to work around this using special testing lists, but it was so much hassle we know many of you just put up with it, which leads to fielding the same questions several times from each of your clients if they are not expecting it.
But now every account has a 'test message address book' which lets you maintain a single list of the people you send test messages to so you don't have to keep typing that same old list in, or worrying about what the personalisations will be.
The test message address book let's you set the personalisations used, from simple things like people's names to complicated custom fields which are saved in the address book for you.
Just head over to the main test page and you'll see how easy it is to pick people from the list.
Just tick the people you want and press 'send a test' and we'll do the rest !
You can add, edit and remove entries in the address book there at any time. We'll import people from the old test message system to the new address book automatically in the background, so you may see a slightly smaller list there than you expect at first.
When you come to send a test, you just tick off the people you want to send the test to from the list, and carry on as before.
This will also carry through to the pre-population on any forms linked from the campaign, even if it's a custom field, so if you want to see what a form will look like for people with no surnames, for instance, you can just edit the address book entry and reload the form.
This takes the pain out of test message's data and we hope you like it !
We're always looking to you to tell us where we can improve Messenger, so drop us a line and let us know how much time this new feature ends up saving you.
Posted by Tom Chiverton
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