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Introducing the new Messenger

November 26, 2013

Over the last year you have noticed a steady steam of new features being added to Reports and wondered what was going on with how campaigns are created in Messenger. Well, I'm pleased to let you know that we're just about ready to deliver a major overhaul of Messenger, and it's not going to be just a few tweaks...

In the next few blog posts we'll be introducing the new features we've been working on for Messenger, which we've been using internally for a while now as we get the last few bugs ironed out.

First of all we've made a lot of the same improvements to the login experience that we made for Reports. This means that Messenger is designed to use SSL, keeping your data secure even if you are working from a coffee shop.
Likewise, the company chooser has been updated. It now loads faster, and supports the same 'type to search for a company' as Reports - this is a great time saver if you have several child accounts.

Compared to the previous version Messenger is also now a lot quicker to change to a different account after you login. This is because you can just use the company chooser that always appears at the top of the page. This means when you press 'logout' it really does log you out, but we've found we quickly adjusted to the new arrangement.

While we're on the subject of the top bar, you may notice the 'save changes' button is also missing - Messenger will now save each tab for you as you go along, and some tabs like the schedule page simply wont let you move on if the schedule is incorrect. This should solve a few head scratching queries we've had over the years !
You'll also find options for setting up the account's unsubscribe and 'forward to a friend' pages under 'Account' in the top bar, as well as items for updating your settings like email address.
Should you need to ask a question, or have any issues, you can access support from it's link in the top bar too.

Contact us if you'd like to start using these new features right away ahead of the full release and look out for the next few posts, which will cover the improvements to how lists are imported and the management of files.

Posted by Tom Chiverton
New Features

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