July 17, 2013
How many times have to read about a new tool or service, and thought "that's great, I'd love to try it out" ? If you are as much of a fan of technology as me, then it happens several times and week ! But how annoying is it to click the link only to discover you can't use something ?
It can be very frustrating to have read a great review of a new app, maybe even tweeted your support to the developers, and then go to install it and find out it will only run on an Apple mobile phone or a Windows desktop.
By way of example, have a quick read of the first few comments on this post from the BBC about a recent update to their mobile version of iPlayer.
I thought one of the most interesting bits of feedback was when a user reported it didn't work correctly on their particular phone model, and so the BBC decided to remove support for anyone with that model.
What sort of factors go into deciding what web browser, mobile phone or tablet platform you should target ?
This is the most basic question. If you support a given platform, how many people is that ? It might be fun to run on something like the Jolla, but no one has ever heard of it, much less it's Sailfish operating system.
Of course, it's no use supporting a platform, even a popular one, if none of your users will have one. This can be particularly important in integrated environments, where your clients may have one mandated device they use. If this is an iPad, supporting Windows Phone isn't going to be of any use at all.
Posted by Tom Chiverton
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