April 29, 2013
The term ‘online community’ is widely used these days to cover all those who engage with a brand via social media channels. Interactions here are rarely more than casual conversation, and are generally between participants and the page administrator rather than between followers. But there’s… Read more..
Posted by Paul Latham
April 25, 2013
In a recent Guardian article, Katherine Whitehorn argued strongly that first names should be just for friends and that she didn’t want everyone from Starbucks to cold callers addressing her by her first name. The article stimulated hundreds of comments and talking points on news… Read more..
Posted by Jenni Malley
April 4, 2013
When deadlines are tight, jobs get rushed. Best practice goes out the window, mistakes happen. But when time is short, it’s even more important to get things right first time. To help you achieve just that, here are five key things NOT to do when… Read more..
Posted by Joel Jarman
In an ideal world, everyone on your list would be eagerly awaiting your email. They…
June 1, 2017
If you send email campaigns then you probably use a template. Not every email campaign…
May 12, 2017