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Bounce categories

Posted on Friday August 23rd, 2013 by Tom Chiverton

In Reports the bounces from each campaign are broken down into categories to help explain why the email you sent wasn' delivered to its intended recipient. Below is an explaination of each of these categories.
 

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August Reports updates

Posted on Wednesday August 21st, 2013 by Tom Chiverton

Recently we had a couple of occasions where clients experienced a spike in their bounce rates and wanted us to help investigate this. While we were looking into it, we noticed that a lot of the things we were looking at were not visisble to clients and would make great additions to Reports.

So this month we have updated Reports with this and a couple of other new features.

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Introducing My Accounts and permissions

Posted on Tuesday March 5th, 2013 by Tom Chiverton

We recently released our latest update to Reports and one of the key features added was the ability for you to manage your own users via My Accounts - everything from resetting lost passwords to creating new users. You can also control the users ability to download data, remove replies and other important tasks.

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Getting at your campaign data

Posted on Monday August 13th, 2012 by Tom Chiverton

In the final part of our series on the main features of Reports, I'd like to very quickly talk about ways you can retrieve your campaign data from the system. If you have already logged in to the new Extravision Reports you will have probably already explored around the campaign section, and found the Download tab.

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See how people interact with your email campaigns

Posted on Friday July 27th, 2012 by Tom Chiverton

With the rollout of our new Extravision Reports, we've already mentioned our overview screens and how to compare campaigns, and shown you how to begin drilling down into your statistics. One of the biggest changes we've made is how you interact with your engaged customers. Read on to discover the most important features of the CRM widget.

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Extravision is a privately owned UK-based email service provider founded in 2004, with a great ISP reputation ensuring high deliverability rates. We offer flexible email marketing solutions to both small and large businesses across all sectors.

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