Extravision Blogsblog

Excludes filter upgraded

November 10, 2014

One important task for our customers who run ongoing campaigns that co-ordinate with other systems is making sure that the various suppression, excludes or unsubscribes lists are in sync across all their platforms. In Messenger, this is managed via ‘exclude lists’ and we’ve just released… Read more..

Posted by Tom Chiverton
New Features


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Save time importing large lists with off line importing

September 12, 2014

As one of our clients, you already know that the list import process in the latest version of Messenger provides a simple and easy to follow way of importing data into your marketing campaigns. However, for some of you who have larger data lists, it… Read more..

Posted by Tom Chiverton
New Features


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Test messages just got easier

September 7, 2014

We've made an important change to how you setup and send test messages with Messenger, which should save you a lot of time as well give you greater control over the personalisations that appear in the test message when it arrives with your clients. Previously,… Read more..

Posted by Tom Chiverton
New Features


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Custom fields are simpler to use

July 10, 2014

The latest change in Messenger makes working with custom fields a lot easier, especially if you work with several lists in a single campaign. While that may not be you, you may notice some differences when using the personalisation button in the content editor. When… Read more..

Posted by Tom Chiverton
New Features


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Split testing in Messenger

July 4, 2014

You've always been able to conduct split tests with Messenger, but in our latest update we've added features to streamline the process. There's also now a simple way to compare your split tests in Reports. Read on for more details. Before we get started it… Read more..

Posted by Tom Chiverton
New Features


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Automatic online versions of your email just got easier

December 9, 2013

The concept of an "online version" of an email is something that was started way back when email clients often struggled to display html emails correctly. Hence it became "best practice" to provide the recipient with a link to a web base version of the… Read more..

Posted by Tom Chiverton
New Features


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Introducing the new Messenger

November 26, 2013

Over the last year you have noticed a steady steam of new features being added to Reports and wondered what was going on with how campaigns are created in Messenger. Well, I'm pleased to let you know that we're just about ready to deliver a… Read more..

Posted by Tom Chiverton
New Features


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Bounce categories

August 23, 2013

In Reports the bounces from each campaign are broken down into categories to help explain why the email you sent wasn' delivered to its intended recipient. Below is an explaination of each of these categories.   Category Description bad configuration The remote mail server configuration is… Read more..

Posted by Tom Chiverton
New Features, Technology


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August Reports updates

August 21, 2013

Recently we had a couple of occasions where clients experienced a spike in their bounce rates and wanted us to help investigate this. While we were looking into it, we noticed that a lot of the things we were looking at were not visisble to… Read more..

Posted by Tom Chiverton
New Features


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Introducing My Accounts and permissions

March 5, 2013

We recently released our latest update to Reports and one of the key features added was the ability for you to manage your own users via My Accounts – everything from resetting lost passwords to creating new users. You can also control the users ability… Read more..

Posted by Tom Chiverton
New Features


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From the Blog

Mobile web traffic surpasses desktop on Thanksgiving

In November IBM launched an online portal called IBM ExperienceOne Benchmark Live. It allows you…

Simon Hill
December 5, 2014

Our new brand and identity

The new Extravision website has launched and we’ve refreshed the Extravision brand to better showcase…

Joel Jarman
December 1, 2014

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